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Ramon Sanchez

Previously created double subscriptions for

May 02, 2024 14:08 PM

Hello, The user associated with the email created two monthly subscriptions. We canceled the extra subscription. However the muvi backend noted this user as “cancelled” – I’ve given them Free User access for now but please correct this and adjust their account to “subscriber”. I’m attaching the Stripe details so you can see they’re in good standing with one monthly subscription.

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