Forgot Password

Ramon Sanchez

Previously created double subscriptions for

April 24, 2024 20:41 PM

Hello, The user associated with the email created two annual subscriptions. We canceled the extra subscription. However the muvi backend noted this user as “cancelled” – I’ve given them Free User access for now but please correct this and adjust their account to “subscriber”. I’m attaching the Stripe details so you can see they’re in good standing with one annual subscription.

  • You must to post answer
Showing 0 results
Your Answer

Please first to submit.