Previously created double subscriptions for kingdroe948@gmail.com
Hello, The user associated with the email kingdroe948@gmail.com created two annual subscriptions. We canceled the extra subscription. However the muvi backend noted this user as “cancelled” – I’ve given them Free User access for now but please correct this and adjust their account to “subscriber”. I’m attaching the Stripe details so you can see they’re in good standing with one annual subscription.
This might have been due to the cancellation webhook that Stripe triggered when you canceled the subscription. The application listens to these kind of webhooks.
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This might have been due to the cancellation webhook that Stripe triggered when you canceled the subscription. The application listens to these kind of webhooks.
- Raj⚒️ answered 3 months ago
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